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Palestar

[FAQ
Forum Index » » Client Installation Issues (Hardware/Drivers) » » GCQL crashing after Windows Update...
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 Author GCQL crashing after Windows Update...
Mr Black
Grand Admiral
Palestar


Joined: September 20, 2003
Posts: 486
From: Gaifenland
Posted: 2008-02-12 23:31   
The following Window Update is causing GCQL to crash after installation for some users.

* Cumulative Security Update for Internet Explorer 6/7 for Windows XP (KB944533)

If GCQL will not load up properly after installing this update, you will need to roll back the changes with the Add/Remove Programs utility.

This issue has been confirmed by multiple users.


- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Rolling Back the Update: Instructions

Click Start > Control Panel

Select "Add or Remove Programs".

Make sure you are in the "Change or Remove Programs" dialogue, which should be the default view.

Ensure that the "Show Updates" checkbox is ticked.

Scroll down to the Internet Explorer section, and select "Cumulative Security Update for Internet Explorer 6/7 for Windows XP (KB944533)".

Click "Change/Remove".

It should ask if you are sure. Select "Yes" or "OK" to this and all following dialogues. It should then unsinstall the update.

Your will need to reboot for this change to take effect.


[ This Message was edited by: Mr Black on 2008-02-13 11:21 ]
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Fattierob
Vice Admiral

Joined: April 25, 2003
Posts: 4059
Posted: 2008-02-12 23:37   
00:36:35 Mephiblo: "its the IE update, atleast it was for me"

99.9% sure it was the IE update for myself as well.
_________________


Mr Black
Grand Admiral
Palestar


Joined: September 20, 2003
Posts: 486
From: Gaifenland
Posted: 2008-02-12 23:48   
I can confirm this now. Just testing exactly which update...
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Lacrosseian
Fleet Admiral
Raven Warriors

Joined: October 01, 2004
Posts: 1254
Posted: 2008-02-13 00:02   
Good to know the staff are keeping a lookout for this sort of stuff...

On another note, one more thing has just been added to the list before 484 can be released.
_________________


|Kakashi|
Fleet Admiral

Joined: April 04, 2007
Posts: 448
Posted: 2008-02-13 03:08   
Can i get it in english, please?
Thank you


-Akatsuki
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Axianda The Royal
Fleet Admiral
Terra Squadron

Joined: November 20, 2001
Posts: 4273
From: Axianda
Posted: 2008-02-13 05:17   
and that is why i never update my windows, they fix one problem but in the mean time create 2 new ones....
_________________

- Axi

Mersenne Twister
Fleet Admiral

Joined: May 11, 2003
Posts: 1161
From: Sector C Test Labs and Contol Facilities
Posted: 2008-02-13 10:29   
http://support.microsoft.com/?kbid=944533

just to throw my hat into the ring
_________________

I wouldn't screw with it if I were you. The doctor already holds you in poor favor. Messing with this might really fry his shorts.

Fattierob
Vice Admiral

Joined: April 25, 2003
Posts: 4059
Posted: 2008-02-13 10:40   
Also adding a note:

=====================
Make sure you are in the "Change or Remove Programs" dialogue, which should be the default view.

Make sure the "Show Updates" checkbox is checked

Scroll down to the Internet Explorer section, and select "Cumulative Security Update for Internet Explorer 6/7 for Windows XP (KB944533)"

Click "Change/Remove"


_________________


Purple
Fleet Admiral

Joined: March 17, 2007
Posts: 67
From: Boston, USA
Posted: 2008-02-13 14:47   
hey thanks a lot i almost missed this post and would have driven myself crazy over this issue.

firefox for the win!
_________________


DarkSpin
Captain
Sanity Assassins


Joined: August 03, 2005
Posts: 651
From: Somewhere in the USA
Posted: 2008-02-13 21:56   
Yep effected me alright.

[ This Message was edited by: DarkSpin on 2008-02-14 22:16 ]
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Faustus
Marshal
Palestar


Joined: May 29, 2001
Posts: 2748
From: Austin, Texas
Posted: 2008-02-14 12:06   
FYI... I've fixed this crash in the BETA client... this may be a good reason to push really hard to release a update ASAP. I'll see what I can do this weekend.

-Richard

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  Goto the website of Faustus
Reverb
Vice Admiral

Joined: July 22, 2007
Posts: 13
From: The Netherlands
Posted: 2008-02-14 12:19   
Thanks Faustus, thats good to hear
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DarkSpin
Captain
Sanity Assassins


Joined: August 03, 2005
Posts: 651
From: Somewhere in the USA
Posted: 2008-02-14 18:07   
Even though you can not use GCQL with the update it is very inportant to update anyways with the new security update. I with held to update and my computer now has majesty and im in safe mode... avira stoped the drivers/bios but my hard drive got craped out... im lucky... so DONT UNINSTALL THE UPDATE...


[ This Message was edited by: DarkSpin on 2008-02-14 18:09 ]
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DarkScorpion
Marshal
Sanity Assassins


Joined: September 14, 2004
Posts: 237
From: London England
Posted: 2008-02-14 19:34   
well faustas will have a update ready for weekend
so if you can wait till then it will all be sorted and how the hell did you get that virus
darkspin
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Veronw
Marshal

Joined: December 13, 2004
Posts: 554
Posted: 2008-02-14 20:50   
erm, im having an issue, i removed the update, but i cant connect to GCQL, still crashes upon loading.......any help?
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