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[FAQ
Forum Index » » General Support » » GameCQ Failure
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 Author GameCQ Failure
-_My Apocalpse-_
Cadet

Joined: August 22, 2007
Posts: 13
From: England, Ipswich
Posted: 2007-08-23 10:08   
Heya, I've just downloaded this game and i can't get to the lobby i just get this rather annoying message "Failed to connect to the GameCQ Server; please try again later. Anyway i can fix this? I've reinstalled and I've disabled my firewall but no luck, what else can i do?


-_My Apocalypse-_
Steven.
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Mersenne Twister
Fleet Admiral

Joined: May 11, 2003
Posts: 1161
From: Sector C Test Labs and Contol Facilities
Posted: 2007-08-23 10:12   
could check with your isp to see if they're blocking tcp ports 9000-9020 and 9100,9101.
probably arent, but you never know

might also have you behind a proxy server as well, thats been known to cause connection issues here occasionally

[ This Message was edited by: Mersenne Twister on 2007-08-23 10:18 ]
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I wouldn't screw with it if I were you. The doctor already holds you in poor favor. Messing with this might really fry his shorts.

-_My Apocalpse-_
Cadet

Joined: August 22, 2007
Posts: 13
From: England, Ipswich
Posted: 2007-08-23 10:13   
might also have you behind a proxy server as well, thats been known to cause connection issues here occasionally


How do i check and all of that because i don't really know much about things like this.

[ This Message was edited by: -_My Apocalpse-_ on 2007-08-23 10:21 ]
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-_My Apocalpse-_
Cadet

Joined: August 22, 2007
Posts: 13
From: England, Ipswich
Posted: 2007-08-23 10:43   
Anyone out there? lol XD

I really wanna play so i can sub.. O.O Please someone help me, i beg j00!!
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-Smokey-
Grand Admiral

Joined: October 22, 2004
Posts: 784
From: Florida
Posted: 2007-08-23 12:05   
i dunno im not very good with computers
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Drafell
Grand Admiral
Mythica

Joined: May 30, 2003
Posts: 2449
From: United Kingdom
Posted: 2007-08-23 12:14   
It doesn't look like it is a proxy issue as our web-servers are able to resolve your address just fine - if there was an anonymity issue, it would show up.

It is possible that your either your router or firewall is blocking the ports that GameCQ and DarkSpace require to run. These are ports 9000-9010, although you would need to refer to you router or firewall documentation for information on how to change these settings.

For routers, there should be a setting called "Port Forwarding" that can be adjusted.


[ This Message was edited by: Drafell on 2007-08-23 12:16 ]
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It's gone now, no longer here...Yet still I see, and still I fear.rnrn
rnrn
DarkSpace Developer - Retired

  Goto the website of Drafell
-_My Apocalpse-_
Cadet

Joined: August 22, 2007
Posts: 13
From: England, Ipswich
Posted: 2007-08-23 17:12   
I just have a modem so no router and also the only firewall i've got is Windows Firewall and I've turned it off and tried DarkSpace and no luck so... Rawr? Thanks for the replys though

If it helps im running on Windows XP lol

[ This Message was edited by: -_My Apocalpse-_ on 2007-08-23 17:16 ]
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BackSlash
Marshal
Galactic Navy


Joined: March 23, 2003
Posts: 11183
From: Bristol, England
Posted: 2007-08-23 17:42   
Are you from Romania?
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-_My Apocalpse-_
Cadet

Joined: August 22, 2007
Posts: 13
From: England, Ipswich
Posted: 2007-08-23 17:44   
No i'm in England
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BackSlash
Marshal
Galactic Navy


Joined: March 23, 2003
Posts: 11183
From: Bristol, England
Posted: 2007-08-23 17:45   
Running any software firewall?
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-_My Apocalpse-_
Cadet

Joined: August 22, 2007
Posts: 13
From: England, Ipswich
Posted: 2007-08-23 17:47   
Not that i know of, Although im using McAfee Antivirus but its out of date and i didn't get the firewall off it.
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-_My Apocalpse-_
Cadet

Joined: August 22, 2007
Posts: 13
From: England, Ipswich
Posted: 2007-08-23 19:21   
Bah if DarkSpace doesn't work on my computer soon im gonna cry xD
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-_My Apocalpse-_
Cadet

Joined: August 22, 2007
Posts: 13
From: England, Ipswich
Posted: 2007-08-24 07:23   
Hmm no one knows? hmm wow xD
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-_My Apocalpse-_
Cadet

Joined: August 22, 2007
Posts: 13
From: England, Ipswich
Posted: 2007-08-26 16:29   
Oh come on...
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Eledore Massis [R33]
Grand Admiral
Templar Knights


Joined: May 26, 2002
Posts: 2694
From: tsohlacoLocalhost
Posted: 2007-08-27 12:33   
first. have you checked at all the help the guys above here given you.
if you have problem understanding them let me toss in a few more techwords in a technical order:

Darkspace > Internet.
Internet > ISP.
ISP + ISP filters/blocks.
ISP > Router?
Router? = NAT + firewall? + port-forwarding? + DMZ?
Router > Computer
Computer = windows-firewall? + software-firewall? + darkspace!

second.
try; [start] - [run] - enter the command ('cmd') in the field and press
you new have a command promt window opening.
type in the command ('tracert mirror-server.palestar.com') and press
you wil see a lot of lines comming in but all that matters is that you wil notice a line with
"firewall.palestar.com [209.198.154.2]"

If you notice that than i should suggest reading all the previous posts again and trying to find out if you either have a firewall running,
application security protection (form of program that wil deny gcql access to the internet)
and trying to look if your router and or isp blocks the ports as stated above.

good luck.
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