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[FAQ
Forum Index » » English (General) » » Subscription
 Author Subscription
Panduh
Grand Admiral
Pitch Black


Joined: June 03, 2007
Posts: 250
Posted: 2008-06-17 19:15   
Apparently I'm not subscribed, at least according to my "Manage Subscription" tab. However, I'm still paying 9.99 a month through Paypal for this game, which I don't want to do. Is there anyway to cancel for good?




(for all me fellow shipmates, this little vacation from DS of mine is by no means permanent)
_________________


Eledore Massis [R33]
Grand Admiral
Templar Knights


Joined: May 26, 2002
Posts: 2694
From: tsohlacoLocalhost
Posted: 2008-06-17 20:51   
Can you confirm on your account in the [MANAGE SUBSCRIPTION] that you Don't have a [Unsubscribe] Button at the bottom.

If you have than most likely your Subscription Remaining days ended and you are being charged for your subscription again. witch might take x amount of time depending how fast DS processes paypal payments.

But if you want a true cancellation of your payment, best is to e-mail billing@palestar.com.


p.s. could a mod move this thread to the Billing Support.
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