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[FAQ
Forum Index » » General Support » » Horrible lag after patch application
 Author Horrible lag after patch application
philll
Admiral

Joined: September 13, 2003
Posts: 268
Posted: 2008-10-03 04:12   
Well to my distain Ive found 1.500 to be unplayable at the moment.
Im sure its a problem on my side of the wire, but nothing so far next to reformating has helped solve it.

Problem: I downloaded the 81 mb large patch this morning and installed it over the older version of DS. After experiencing some horrendous lag, -namely: 1 min till joining a faction, 1 min or more untill actually spawning of a ship, long delays between messages (around 2-3 min) and getting kicked back to the spawn screen after about 3-4 min of lagging around Earth,-
I reinstalled all my DS files and patched again. Nothing has changed though and I would really appreciate some constructive feedback on how to fix this.
_________________
I have 6.5 billion imaginary friends, and youre one of them.

DarkSpin
Captain
Sanity Assassins


Joined: August 03, 2005
Posts: 651
From: Somewhere in the USA
Posted: 2008-10-03 04:27   
Dont listen to me just focus on what jack is tellin ya.
Quote:[/small]

On 2008-10-03 04:12, philll wrote:
Well to my distain Ive found 1.500 to be unplayable at the moment.
Im sure its a problem on my side of the wire, but nothing so far next to reformating has helped solve it.

Problem: I downloaded the 81 mb large patch this morning and installed it over the older version of DS. After experiencing some horrendous lag, -namely: 1 min till joining a faction, 1 min or more untill actually spawning of a ship, long delays between messages (around 2-3 min) and getting kicked back to the spawn screen after about 3-4 min of lagging around Earth,-
I reinstalled all my DS files and patched again. Nothing has changed though and I would really appreciate some constructive feedback on how to fix this.
[/quote]

The DarkSpace servers for the first time were maxed out on there bandwidth. This would account for the lag. A few players have helped take the load off the Palestar servers and thus far the servers are returning to normal. Please understand that this was not seen until it had all ready effected the quality of the game play. We do apologize for the inconvenience that this may have caused you. I encourage you to try it again later... If you are still having problems then maybe it is something to do with your firewall? I and many other players are not having the same issues as you have described. However there was a lot of lag when I came into game but over 30min things started to improve and game play returned to normal. but hey just consider that it may have been what i described above. Good luck to you.


[ This Message was edited by: DarkSpin on 2008-10-03 04:38 ]


[ This Message was edited by: DarkSpin on 2008-10-03 04:54 ]
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BackSlash
Marshal
Galactic Navy


Joined: March 23, 2003
Posts: 11183
From: Bristol, England
Posted: 2008-10-03 04:46   
He was playing when no-one was downloading DarkSpen.

Tracert to metaverse.darkspace.net, and paste it here.


[ This Message was edited by: BackSlash *Jack* on 2008-10-03 05:01 ]
_________________


philll
Admiral

Joined: September 13, 2003
Posts: 268
Posted: 2008-10-03 05:56   
C:Users***>tracert metaverse.darkspace.net

Routenverfolgung zu cygnus.palestar.com [209.198.133.213] über maximal 30 Abschn
itte:

1 1 ms 1 ms 1 ms speedport.ip [192.168.2.1]
2 * * * Zeitüberschreitung der Anforderung.
3 44 ms 43 ms 44 ms 217.0.74.118
4 131 ms 131 ms 131 ms 62.156.131.157
5 158 ms 130 ms 131 ms sl-bb26-nyc-14-1.sprintlink.net [144.232.18.173]

6 252 ms 195 ms 245 ms sl-crs2-nyc-0-8-0-0.sprintlink.net [144.232.7.36
]
7 153 ms 154 ms 159 ms sl-crs1-chi-0-10-3-0.sprintlink.net [144.232.9.1
49]
8 163 ms 163 ms 163 ms sl-crs1-kc-0-4-0-2.sprintlink.net [144.232.18.21
3]
9 175 ms 175 ms 175 ms 144.232.20.56
10 175 ms 174 ms 175 ms sl-gw41-fw-0-0-0.sprintlink.net [144.232.0.24]
11 179 ms 186 ms 175 ms sl-timewarner-13-0.sprintlink.net [160.81.236.22
6]
12 232 ms 206 ms 184 ms 64.129.234.132
13 178 ms 184 ms 177 ms aust-met-dist2-ge2-0-2.prismnet.net [206.224.80.
10]
14 182 ms 180 ms 183 ms aust-met-7206-1.prismnet.com [209.198.128.8]
15 * * * Zeitüberschreitung der Anforderung.
16 186 ms 181 ms 188 ms cygnus.palestar.com [209.198.133.213]

Ablaufverfolgung beendet.

C:Users***>

these are actually my normal latencys in DS, thats why im so confused atm.

edit: The lag was better now, but returned after a bit of playing. Akwardly enough, no one reported any lag. I hope this is just an issue due to downloads from the server.

[ This Message was edited by: philll on 2008-10-03 05:57 ]


[ This Message was edited by: philll on 2008-10-03 06:15 ]
_________________
I have 6.5 billion imaginary friends, and youre one of them.

BackSlash
Marshal
Galactic Navy


Joined: March 23, 2003
Posts: 11183
From: Bristol, England
Posted: 2008-10-03 07:40   
Your ISP is routing you some retarded way through America to the DS servers.

Call them, tell them to sort their routing tables out.

You're hopping straight from your local DNS NRouter to America - you shouldn't be doing this.

Not only that, but it seems the last jump before it hits the NYC NRouter is lagging like hell, and it's a German IP. My guess is that it's overloaded with traffic.

Again, call them, tell them to sort their routing tables out. If they say nothing is wrong, tell them to do a trace route to America, and they should see the problem.

I'm not that much closer to the US, and even I'm not getting routed through all of America. I get 3-4 hops MAX. It doesn't look like your problem can be solved by us.

Is anyone else in Germany having issues?

To give you an idea of what it should look like:

C:Documents and SettingsAdministrator>tracert metaverse.darkspace.net

Tracing route to cygnus.palestar.com [209.198.133.213]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 25 ms 8 ms 93 ms 10.11.232.1
3 12 ms 9 ms 9 ms 80-192-0-3.cable.ubr01.azte.blueyonder.co.uk [80.192.0.3]
4 19 ms 19 ms 19 ms aztw-t3core-1b-ge-010-0.network.virginmedia.net [80.1.240.129]
5 28 ms 19 ms 20 ms bir-bb-b-as1-0.network.virginmedia.net [213.105.175.161]
6 20 ms 19 ms 26 ms bir-bb-a-ae0-0.network.virginmedia.net [62.253.185.153]
7 18 ms 19 ms 17 ms 168.ge-1-3-3.mpr1.lhr2.uk.above.net [213.161.65.149]
8 93 ms 89 ms 90 ms so-0-1-0.mpr1.dca2.us.above.net [64.125.27.57]
9 94 ms 91 ms 98 ms xe-1-1-0.er1.dca2.us.above.net [64.125.26.174]
10 140 ms 90 ms 90 ms 64.125.31.206
11 89 ms 91 ms 102 ms xe-0-0-0.er2.iad10.above.net [64.125.26.234]
12 90 ms 86 ms 92 ms above-twtc.iad10.above.net [64.125.12.78]
13 130 ms 133 ms 128 ms 64.129.234.132
14 131 ms 143 ms 131 ms aust-met-dist2-ge2-0-2.prismnet.net [206.224.80.10]
15 135 ms 130 ms 127 ms aust-met-7206-1.prismnet.com [209.198.128.8]
16 * * * Request timed out.
17 194 ms 158 ms 148 ms cygnus.palestar.com [209.198.133.213]

Trace complete.

C:Documents and SettingsAdministrator>


I hope you can see the difference : namely 7-8 hops going through my local country, then leaving to the US, where the same 7-8 hops are tracing through America to hit the server. Yours is doing 1 hop in Germany, and the rest in America - not ideal.

[ This Message was edited by: BackSlash *Jack* on 2008-10-03 07:45 ]
_________________


philll
Admiral

Joined: September 13, 2003
Posts: 268
Posted: 2008-10-03 08:03   
I just got of the phone and they said they'd take a look, but it is unlikely to be changed.

Stubborn german company policies again -.-
_________________
I have 6.5 billion imaginary friends, and youre one of them.

BackSlash
Marshal
Galactic Navy


Joined: March 23, 2003
Posts: 11183
From: Bristol, England
Posted: 2008-10-03 08:42   
Just to help some - what ISP are you with, and is anyone else here on that ISP?
_________________


philll
Admiral

Joined: September 13, 2003
Posts: 268
Posted: 2008-10-03 08:48   
tele-komm
_________________
I have 6.5 billion imaginary friends, and youre one of them.

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