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[FAQ
Forum Index » » General Support » » disconnect problems
 Author disconnect problems
ADmiraLMaXimus (Bringer of Doom)
Chief Marshal
Praetorian Wolves


Joined: March 09, 2002
Posts: 363
From: Earth
Posted: 2008-12-18 15:49   
i have lost 2 broods, 4 siphons, and a nest to planet collisions that took place becuase i got disconnected from the server. thing is i wasnt near any planets... i know i lost more than the ships i listed but i wrote these down because it made me upset to lose all that pres and have to take so much time to get it back then lose it through no fault of my own over and over is there anything that can be done for me.
thanks
_________________
Revenge Is A Dish Best Served Cold..... It Is Very Cold.... In Space.....



  Email ADmiraLMaXimus (Bringer of Doom)
BackSlash
Marshal
Galactic Navy


Joined: March 23, 2003
Posts: 11183
From: Bristol, England
Posted: 2008-12-18 16:44   
Disconnecting from the game server is a problem on your side - not a fault on the game server's side.

Check your connection and routing to the DS servers.
[ This Message was edited by: BackSlash *Jack* on 2008-12-18 16:44 ]
_________________


Drow
Fleet Admiral

Joined: June 06, 2003
Posts: 449
From: USA, WI
Posted: 2008-12-18 20:32   
A bit of a bad reply. If, as he said, he was not by a planet, then to hit a planet he would have to be within 2 minutes of hitting a planet, since the server will remove the ship after 2 minutes. So regardless of the disconect he should probably not have lost the ship. Excuse #1 to not help him is removed.

Perhaps we can help this person instead of just making off hand excuses of reasons why not to.

Such as, How does he know he crashed into a planet?
How close was he to any planet on the disconect?
Is this related to spawning a ship and going boom?

And its being implied that there is no chance the server would disconect him. I find that very hard to believe as all computers, as we all know, will goof up at times.

Its easy to dismiss things, harder to acualy help.

_________________
Nindol tangi, dos zhal zah'har l' jiv'undus d'
natha szithrel Tagnik'zun elggor

BackSlash
Marshal
Galactic Navy


Joined: March 23, 2003
Posts: 11183
From: Bristol, England
Posted: 2008-12-18 20:35   
There's no point discussing how close to a planet or not he was.
If he disconnected due to a problem on his end, or between the server and his computer, then there's nothing we can do about it.

Sorry.
[ This Message was edited by: BackSlash *Jack* on 2008-12-18 20:42 ]
_________________


Ham&Swiss
Grand Admiral

Joined: October 12, 2004
Posts: 418
From: 10$ to whoever finds me
Posted: 2008-12-18 22:37   
I too am geting alot of discoes at my end. And i get to send bug reports out as well. I don't know much about this, but i can do everything else fine, with out ANY problems, just like normal. And i dunno if a problem with my connection would result in me sending out a bug report to DS.


H&S
_________________
If violence doesn't work, Your not using enough!

BackSlash
Marshal
Galactic Navy


Joined: March 23, 2003
Posts: 11183
From: Bristol, England
Posted: 2008-12-18 22:38   
Where do you both live?
_________________


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