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[FAQ
Forum Index » » General Support » » application crashes upon leaving the metaverse
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 Author application crashes upon leaving the metaverse
$milingJ35te|2™{=21st=}[R33HG]
Fleet Admiral

Joined: September 10, 2002
Posts: 310
From: smilingjester
Posted: 2010-08-17 21:15   
crash log
Quote:
Problem signature:
Problem Event Name: APPCRASH
Application Name: DarkSpaceClient.exe
Application Version: 1.0.0.1
Application Timestamp: 4c638292
Fault Module Name: DisplayD3D.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4c5f51d0
Exception Code: c0000005
Exception Offset: 0000f4da
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: b27a
Additional Information 2: b27ad82452092eab8ed236f6d891e16f
Additional Information 3: fe42
Additional Information 4: fe42ad2a61135f8df145bd947090c40e

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
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and more annoying is that my ship that i log in the middle of nowhere constantly shows as being docked @ paul when i go to log back in even tho i left it like 50k GUs from no where.
but yah every time i exit game i get this error log.
anyone else getting this issue?

Windows 7 64bit
8GB ram
3.2Ghz CPU



[ This Message was edited by: $milingJ35te|2™{=21st=}[R33HG] on 2010-08-17 21:16 ] RE: fix quoting failz
[ This Message was edited by: $milingJ35te|2™{=21st=}[R33HG] on 2010-08-17 21:16 ]
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Marius Falix
Grand Admiral

Joined: July 05, 2010
Posts: 268
From: Luyten
Posted: 2010-08-17 21:18   
everytime i close the game application Windows vista thinks its crashed and tries running a diagnostic...
dunno if its relevent or not to what uv got but...
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$milingJ35te|2™{=21st=}[R33HG]
Fleet Admiral

Joined: September 10, 2002
Posts: 310
From: smilingjester
Posted: 2010-08-17 21:19   
could u copy and paste the crash report into this thread?
maybe the devs can find usefull information in there and tell us why its crashing or offer a solution to stop it from crashing.

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Destroh Phaytus
Grand Admiral

Joined: August 28, 2006
Posts: 74
From: There.....RIGHT THERE!!!!
Posted: 2010-08-17 21:31   
I get an appcrash every time I exit the Metaverse as well. Here is my crash log

Problem signature:
Problem Event Name: APPCRASH
Application Name: DarkSpaceClient.exe
Application Version: 1.0.0.1
Application Timestamp: 4c638292
Fault Module Name: DisplayD3D.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4c5f51d0
Exception Code: c0000005
Exception Offset: 0000cdba
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 799f
Additional Information 2: ba2ed9b5a4054be4c61ff9d3fde337ca
Additional Information 3: 3930
Additional Information 4: e65e0af7005f71f7fe3f25faaabdd549

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409


Also, running Windows Vista Home Premium 64-bit SP2.
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Talien
Marshal
Templar Knights


Joined: May 11, 2010
Posts: 2044
From: Michigan
Posted: 2010-08-17 21:44   
Quote:

On 2010-08-17 21:15, $milingJ35te|2™{=21st=}[R33HG] wrote:

and more annoying is that my ship that i log in the middle of nowhere constantly shows as being docked @ paul when i go to log back in even tho i left it like 50k GUs from no where.



If you log out in space your ship is automatically docked at the nearest friendly SY planet.
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$milingJ35te|2™{=21st=}[R33HG]
Fleet Admiral

Joined: September 10, 2002
Posts: 310
From: smilingjester
Posted: 2010-08-18 07:55   
well that is annoying having to spawn from what ever that planet might be and the fight could be 3 systems over and have a SY in that system as well... either way would still like to know why this is crashing everytime i leave the MV. its really wierd.

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BackSlash
Marshal
Galactic Navy


Joined: March 23, 2003
Posts: 11183
From: Bristol, England
Posted: 2010-08-18 08:33   
It's just a DirectX error. Nothing to worry about. Heroes of Newerth has the same issue on Windows 7. Having said that, I don't have the crash on my W7 x64 install, so I'm guessing it might have something to do with not having DX9 installed (it runs on an emulation layer of DX11 if you don't).
[ This Message was edited by: BackSlash on 2010-08-18 08:54 ]
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$milingJ35te|2™{=21st=}[R33HG]
Fleet Admiral

Joined: September 10, 2002
Posts: 310
From: smilingjester
Posted: 2010-08-18 09:29   
im running DX9.0C i believe
i do not have a DX11 capable card yet as upgrading from my current
just isnt justifyable yet
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Eledore Massis [R33]
Grand Admiral
Templar Knights


Joined: May 26, 2002
Posts: 2694
From: tsohlacoLocalhost
Posted: 2010-08-18 10:49   
Getting the same error, or alike that on all but one 64x machine.
My workstation with the Matrox card doesn't appear to be affected.

Like Jack said it looks like a DX9 issue on 64bit systems.
No clue how it happens, no clue how to solve it.
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Gejaheline
Fleet Admiral
Galactic Navy


Joined: March 19, 2005
Posts: 1127
From: UGTO MUNIN HQ, Mars
Posted: 2010-08-18 11:02   
As Jack said, Windows 7 (and Vista) come with DX 10/11, but they don't come with DX9, and instead emulate DX9 if you don't have it. This can in poor performance for games that use DX9, so I'd suggest installing DX 9.0c on general principles, particularly if your system doesn't like DX10.

The reason for all of this, I believe, is because while DirectX 9 and 10 are similarly numbered, they're completely different beasts and so they're not backwards-or-forwards compatible with each other.
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Eledore Massis [R33]
Grand Admiral
Templar Knights


Joined: May 26, 2002
Posts: 2694
From: tsohlacoLocalhost
Posted: 2010-08-18 12:41   
Quote:
On 2010-08-18 11:02, Gejaheline wrote:

Side note; installing DX9 won't fix this crash.

But as gejaheline said, installing Dx9 on vista & 7 is still recommended.
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Gejaheline
Fleet Admiral
Galactic Navy


Joined: March 19, 2005
Posts: 1127
From: UGTO MUNIN HQ, Mars
Posted: 2010-08-18 13:28   
Sorry, yes, that was a bit of a digression.
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$milingJ35te|2™{=21st=}[R33HG]
Fleet Admiral

Joined: September 10, 2002
Posts: 310
From: smilingjester
Posted: 2010-08-18 18:52   
yes i have DX9.0c installed. as its a staple install on most games
im not sure that this is the issue.... for me
might be for some, i would encourage people who dont have 9.0c to install it and see if this resolves the issue.


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$milingJ35te|2™{=21st=}[R33HG]
Fleet Admiral

Joined: September 10, 2002
Posts: 310
From: smilingjester
Posted: 2010-08-19 03:08   
so its actually 2 crash reports that its generating
first crash:
Quote:

Problem signature:
Problem Event Name: APPCRASH
Application Name: DarkSpaceClient.exe
Application Version: 1.0.0.1
Application Timestamp: 4c638292
Fault Module Name: DisplayD3D.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4c5f51d0
Exception Code: c0000005
Exception Offset: 0000f4da
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: b27a
Additional Information 2: b27ad82452092eab8ed236f6d891e16f
Additional Information 3: fe42
Additional Information 4: fe42ad2a61135f8df145bd947090c40e

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



second crash
Quote:

Problem signature:
Problem Event Name: APPCRASH
Application Name: DarkSpaceClient.exe
Application Version: 1.0.0.1
Application Timestamp: 4c638292
Fault Module Name: DisplayD3D.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4c5f51d0
Exception Code: c0000005
Exception Offset: 0000f4da
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 642e
Additional Information 2: 642ee98a79cb9ae28cabfd5aa89f2341
Additional Information 3: 44aa
Additional Information 4: 44aac891bf83acc706b14117b9ccf947

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



[ This Message was edited by: $milingJ35te|2™{=21st=}[R33HG] on 2010-08-19 03:09 ]
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BackSlash
Marshal
Galactic Navy


Joined: March 23, 2003
Posts: 11183
From: Bristol, England
Posted: 2010-08-19 04:50   
That's the same crash. Not sure why this thread is continuing... It's just an exception error when the client self-terminates - nothing crazy.
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