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[FAQ
Forum Index » » General Support » » Cannot open scenario
 Author Cannot open scenario
Admiral Valeor Tackle
Admiral

Joined: February 26, 2012
Posts: 106
Posted: 2012-03-07 06:50   
When I open kraken. An error shows that it lost connection to server. It also says that check your internet connection and firewall. Any suggestions?

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Kenny_Naboo
Marshal
Pitch Black


Joined: January 11, 2010
Posts: 3823
From: LobsterTown
Posted: 2012-03-07 07:23   

I think u shd check yr Internet connection and firewall.


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Forger of Destiny
Chief Marshal
We Kick Arse


Joined: October 10, 2009
Posts: 826
Posted: 2012-03-07 08:48   
try connecting to scenario server again.

if you are not able to connect again, then check your DS setup settings.
deactivate Multicore, shaders and shadows if any of them are active.
if problem happens again, find and upload trace.log and client.log log files.

1) post a link to a copy of your /DarkSpace/Cache/Trace.log
2) post a link to a copy of your /DarkSpace/Cache/DarkSpace/Client.log

and dont forget your system specs. thats how the devs will be able to pwn your problems with total ease.

edit:-thx pantheon
[ This Message was edited by: Toby D Syded on 2012-03-07 11:06 ]
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Pantheon
Marshal
Palestar


Joined: May 29, 2001
Posts: 1789
Posted: 2012-03-07 09:04   
Quote:

On 2012-03-07 08:48, Toby D Syded wrote:
try connecting to scenario server again.

if you are not able to connect again, then check your DS setup settings.
deactivate Multicore, shaders and shadows if any of them are active.
if problem happens again, find and upload trace.log and client.log log files.

1) post a link to a copy of your /DarkSpace/trace.log
2) post a link to a copy of your /DarkSpace/Cache/DarkSpace/Client.log

and dont forget your system specs. thats how the devs will be able to pwn your problems with total ease.



Those options (bar multi-core) wouldn't do anything for connection issues. The trace log also needs to be from the cache/darkspace directory .
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