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Disappearing Ship |
sa la
Chief Marshal
Interstellar Cultural Confederation United
Joined: February 24, 2005
Posts: 1
|  Posted: 2012-05-12 09:11
Today while I was playing in the meta-verse the server reset. It reset as I clicked to spawn my Combat Dread. When I logged back in the Combat Dread was gone. I tried relogging but it was still missing. Is there anyway that my enhancements for the ship can be regained?
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Blackjack [DBL]
Grand Admiral
Faster than Light
Joined: February 25, 2011
Posts: 344
From: The land of venomous reptiles.
| Posted: 2012-05-12 17:31
Had this problem happen to me once... don't know what caused it, but my Cdread reappeared after a little while (i think it reappeared about 3 days later)
[ This Message was edited by: Loyalty *TO* on 2012-05-12 17:31 ]
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Names I used: Da Bes Loser, Perseverance, Loyalty.
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µOmniVore
Grand Admiral
Joined: September 13, 2006
Posts: 171
| Posted: 2012-05-12 18:10
i bought 2 adv weapon plexors and didn't get them
that is 1600 credits that vanished into thin air please fix this.
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When we fail to dream we fail as a society.
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Pantheon
Marshal
Palestar
Joined: May 29, 2001
Posts: 1789
| Posted: 2012-05-12 18:14
Quote:
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On 2012-05-12 18:10, µOmniVore wrote:
i bought 2 adv weapon plexors and didn't get them
that is 1600 credits that vanished into thin air please fix this.
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Really? I see them just fine.
05/12/12 18:52:20 | STAT | GameServer | [STAT] (µOmniVore)(134932) bought enhancement (AdvancedWeaponMultiplexer) for (800) credits
05/12/12 18:52:24 | STAT | GameServer | [STAT] (µOmniVore)(134932) bought enhancement (AdvancedWeaponMultiplexer) for (800) credits
05/12/12 19:04:18 | STAT | GameServer | [STAT] (µOmniVore)(134932) bought enhancement (AdvancedWeaponMultiplexer) for (800) credits
05/12/12 19:04:20 | STAT | GameServer | [STAT] (µOmniVore)(134932) bought enhancement (AdvancedWeaponMultiplexer) for (800) credits
05/12/12 19:04:39 | STAT | GameServer | [STAT] (µOmniVore)(134932) bought enhancement (AdvancedWeaponMultiplexer) for (800) credits
05/12/12 19:05:38 | STAT | GameServer | [STAT] (µOmniVore)(134932) bought enhancement (AdvancedWeaponMultiplexer) for (800) credits
@OP:
Wait a day for the reset and see if it re-appears, if it doesn't, submit a support ticket and we'll take care of it for you.
[ This Message was edited by: Pantheon on 2012-05-12 18:22 ]
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µOmniVore
Grand Admiral
Joined: September 13, 2006
Posts: 171
| Posted: 2012-05-12 19:00
this was right after i bought my credits then i went and
purchased 8 more for my line station
_________________
When we fail to dream we fail as a society.
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Pantheon
Marshal
Palestar
Joined: May 29, 2001
Posts: 1789
| Posted: 2012-05-12 21:00
Quote:
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On 2012-05-12 19:00, µOmniVore wrote:
this was right after i bought my credits then i went and
purchased 8 more for my line station
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Server doesn't register any purchases at all, which means the server didn't award anything, or take anything. If your client was completely de-synced for whatever reason, a relog will show you will still have the credits - it won't remove them unless it awards you the enhancement.
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*Flash*
Chief Marshal
Joined: April 19, 2009
Posts: 291
From: Semi retired after 1.67 !
| Posted: 2012-05-13 03:48
Had a simmilar issue but with planets. Ive built one and had 32 structures then i got disconnected and seen the same planet with 28. I think it was Skyline or Incarnath
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µOmniVore
Grand Admiral
Joined: September 13, 2006
Posts: 171
| Posted: 2012-05-13 08:01
ok i didn't know that but, we need a purchase log so we can make sure no confusions occure again.
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When we fail to dream we fail as a society.
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Mylith
Grand Admiral
Faster than Light
Joined: July 19, 2011
Posts: 507
From: Hivarin, CD+36*15693
| Posted: 2012-05-13 11:03
Quote:
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On 2012-05-13 03:48, Flash. wrote:
Had a simmilar issue but with planets. Ive built one and had 32 structures then i got disconnected and seen the same planet with 28. I think it was Skyline or Incarnath
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Yep, me too. 7 minutes worth of building wasted 
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Pantheon
Marshal
Palestar
Joined: May 29, 2001
Posts: 1789
| Posted: 2012-05-13 11:15
It's possible the server crashed before a universe save was done (every few seconds). Our servers restart rediciulously fast, so whilst it may have looked like a disconnect for your client only, the entire server may have briefly crashed.
Our server is VERY threaded, and an issue we've bumped into with Linux that wasn't a problem on Windows, is that our processes are hitting a thread limit. Once it's hit on Linux, the process crashes, and whilst we can assign smaller memory blocks to each thread, some of them may require more than 1mb or so.
Faustus is currently trying to sort it out, but that would explain the disapearing structures or 'universe' changes.
In regards to ships disapearing - I'm fairly sure this is almost entirely impossible, unless you were ridiculously unlucky and spawned a ship a milisecond after all the active ships had been removed and saved to user storage (which happens just before process termination).
I'll look into making changes so that no ships can be spawned whilst shutdown is in process.
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Ravendark
Marshal
Sanity Assassins
Joined: July 01, 2010
Posts: 443
| Posted: 2012-05-14 04:03
yer ship probably learned to cloak....heh
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