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Cant login |
Leoten_ Semper
Vice Admiral
Deicide
Joined: July 14, 2013
Posts: 7
|  Posted: 2013-07-14 20:46
I cant seem to login to the game. I use my login name and password, but it keeps saying invalid name password. What am I doing wrong?
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Sheraton*XO*
Chief Marshal
Faster than Light
Joined: January 18, 2013
Posts: 482
From: Keel Mountains
| Posted: 2013-07-14 21:27
Quote:
On 2013-07-14 20:46, Leoten_ Semper wrote:
I cant seem to login to the game. I use my login name and password, but it keeps saying invalid name password. What am I doing wrong?
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Do to a security breach some time ago the passwords for accounts were reset. If you have access to your old authenticated email please consult that Email. You should have received an email about the reset. For more information or if you no longer have access to that email account please consult this thread for more detailed information or file a support ticket and the admins will try to help you recover your account.
-Sheraton
http://www.darkspace.net/index.htm?module=forums.php&page=/viewtopic.php&topic=53138&forum=33
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Twilit Keel Mountains traversed at last we met a dragon who spoke thus: \"Sheraton am I who interprets the signs.\"
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Taelon
Marshal
Joined: December 26, 2011
Posts: 255
| Posted: 2013-07-14 22:12
also you could just request/ change password i believe. If matter is not already solved
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Leoten_ Semper
Vice Admiral
Deicide
Joined: July 14, 2013
Posts: 7
| Posted: 2013-07-15 05:18
I just downloaded the game and I cant get it to accept my password or username. So that issue they had wouldn't affect me, would it?
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Forger of Destiny
Chief Marshal
We Kick Arse
Joined: October 10, 2009
Posts: 826
| Posted: 2013-07-15 05:48
your old account's password has been reset to a random code which is in a mail sent by palestar.
your old account's login name is now the last username you had on that account.
the question is, do you have your email?
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Forging legends and lives outside till naught remains inside.
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Pantheon
Marshal
Palestar
Joined: May 29, 2001
Posts: 1789
| Posted: 2013-07-15 06:09
Your name has a space after the underscore.
Leoten_ Semper
Not Leoten_Semper, which is what you're trying.
You can always change your name by going to your profile and hitting edit. Your original name is always reserved for you and you can use both that and the name you currently have to login.
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Leoten_ Semper
Vice Admiral
Deicide
Joined: July 14, 2013
Posts: 7
| Posted: 2013-07-15 06:15
Thanks for the help.
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Pantheon
Marshal
Palestar
Joined: May 29, 2001
Posts: 1789
| Posted: 2013-07-15 07:55
You're most welcome!
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Ray[OU]
Marshal
Joined: December 07, 2010
Posts: 189
From: Some where in deep space, From another galaxy. [Origin Unknown]
| Posted: 2013-07-15 12:24
+100 Points for Pantheon. <3
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The Absence of a signature means that the Above Entity simply does not care.
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Sheraton*XO*
Chief Marshal
Faster than Light
Joined: January 18, 2013
Posts: 482
From: Keel Mountains
| Posted: 2013-07-15 13:40
more importantly, +1 person for darkspace!
-Sheraton
_________________
Twilit Keel Mountains traversed at last we met a dragon who spoke thus: \"Sheraton am I who interprets the signs.\"
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