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[FAQ
Forum Index » » English (General) » » So when is the problem going to be solved?
 Author So when is the problem going to be solved?
mousey
Chief Marshal

Joined: July 21, 2004
Posts: 73
From: Singapore
Posted: 2016-02-10 07:33   
Logging in problem is an issue, bearing with it n trying loggin in a couple of
x is ok, but of late, even after some hours, one still cannot log in.


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Doran
Chief Marshal
Galactic Navy


Joined: March 29, 2003
Posts: 4032
From: The Gideon Unit
Posted: 2016-02-10 08:45   
in all honesty, no sooner than "not until faustus pokes his head in here", whenever that might be..

i can restart the metaserver when it hangs like this, but usually the only indication i get that it's down is when i login in the morning

[ This Message was edited by: Doran on 2016-02-10 08:47 ]
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TroyMars
Chief Marshal
T-Roy! and Friends


Joined: July 05, 2005
Posts: 267
Posted: 2016-02-10 11:04   
I don't believe their is a problem with the Login. I think because the server goes offline it causes a fail in authentication.

Would be great to at least be able to log in to the forms without going through Chrome to report the server down.


A new message box should say when the server is down to reduce confusion.
[ This Message was edited by: TroyMars on 2016-02-10 11:06 ]
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  Email TroyMars
Pantheon
Marshal
Palestar


Joined: May 29, 2001
Posts: 1789
Posted: 2016-02-18 17:47   
It's not that simple. The problem lies somewhere within our database setup. It refuses a connection after a while, and it's something I don't have access to really troubleshoot sadly.
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