Bait-and-switch is a form of fraud used in retail sales but also employed in other contexts. First, customers are "baited" by merchants' advertising products or services at a low price, but when customers visit the store, they discover that the advertised goods are not available, or the customers are pressured by sales people to consider similar, but higher priced items ("switching").

bait and switch n. a dishonest sales practice in which a business advertises a bargain price for an item in order to draw customers into the store and then tells the prospective buyer that the advertised item is of poor quality or no longer available and attempts to switch the customer to a more expensive product. Electronic items such as stereos, televisions, telephones are favorites, but there are also loan interest rates which turn out to be only for short term or low maximums, and then the switch is to a more expensive loan. In most states this practice is a crime and can also be the basis for a personal lawsuit if damages can be proved. The business using "bait and switch" is an apt target for a class action since there are many customers but each transaction scarcely warrants the costs of a suit alone.

On 2013-11-02 17:13, Pantheon wrote:
We will not be refunding any enhancement purchases, as I have stated above, a 6% enhancement is still a 6% enhancement, it can be applied to other ships or saved for another day. There has been no real world value loss to any enhancement.

On 2013-11-02 17:13, Pantheon wrote:
Deip: although you may like it, public voting on things is never going to happen in the gaming industry. There's a reason it isn't done anywhere. The closest you'll find is Planetside 2's developer suggestions. Which are developers making suggestions, and players voting on it. But as a whole, developers still make changes based upon the reality of things, and how they want the game to progress.

On 2013-11-02 17:13, Pantheon wrote:
Players are biased (whether you want to admit it or not), and as such, are not a valid pool to be voted with.

On 2013-11-03 00:18, DiepLuc wrote:

Quote: On 2013-11-02 17:13, Pantheon wrote: We will not be refunding any enhancement purchases, as I have stated above, a 6% enhancement is still a 6% enhancement, it can be applied to other ships or saved for another day. There has been no real world value loss to any enhancement.

On market, there are 2 options here: 1) refund, 2) exchange. If Palestar is not going to refund, you can exchange.
As in Admiralchaos case, he can't do anything with 8 advanced with full durability left in garrage. Say, he may submit a ticket writing what he wish to exchange. He bought it, he didn't get it through free drop so there is no loss to Palestar. If he's still subscribed, then Palestar can give him a little help. He doesn't expect to intentionally exchange.
Only subscribed players can exchange, and subscribed players can only exchange what they bought in 1.70 (1.71 not count because the dev log stated). I think that's the fair trade of both sides: buyer and seller.

Quote: On 2013-11-02 17:13, Pantheon wrote: Deip: although you may like it, public voting on things is never going to happen in the gaming industry. There's a reason it isn't done anywhere. The closest you'll find is Planetside 2's developer suggestions. Which are developers making suggestions, and players voting on it. But as a whole, developers still make changes based upon the reality of things, and how they want the game to progress.

Jack, you say it yourself. You don't have to follow the result of the poll. The voting act is like a tool to attract community attention and collect the number for reference.
If the poll result is not revealed after the vote, then you're free to say "according to the poll, we decided that". Right? Remember DORAN's poll of planets? He explained some changes and nobody complain.

Quote: On 2013-11-02 17:13, Pantheon wrote: Players are biased (whether you want to admit it or not), and as such, are not a valid pool to be voted with.

Who is not biased? Developers are also biased. Assuming two developers read the same poll, they will give out different solution (18%, 24%, 30%).
The benefit of having a poll is you have the number to reference.
You can design a poll this way:

1. Do you afraid of fighting modded ships? Yes/No/Somewhat
   
2. At which percentage do you think you manage to defeat it in your original ship?* 12%, 18%, 24%
   * Note: due to technical isssue, there is no other numbers.
   
3. How much you like a well-balance ship? Much/Average/None
   
4. If you're going to combine enhancements, what will you think of? Velocity, HP, Weapon Range, Weapon Cooldown, Weapon Power, Regeneration... (multiple choices)

Not only you collect the idea to have a good decision for the number, you also implicitly transfer the intention to player to wake them think of other setups.
You may dislike it, but give it a try, Jack. Who knows if you will succeed.

On 2013-11-03 01:15, Orkan [A-OO] wrote:
Change?... I ain't mad atcha...


These changes are all for the best and I am down with them. Balance and fairness between those who pay for blues and those who fly stock should be encouraged.

I would like to ask about something else which I heard was being dealt with and that is the issue of removing enhancements from ships we can no longer launch due to the change of rank and badge requirements for the new ships.

I have an 'old' strike cruiser in my garage and I cannot launch it in order to remove the enhancements so that I may spread them around. When and how will I have access to these enhancements which I cannot presently use because of this?

Also until when will we be able to remove enhancements for free? I would like to sort my garage out asap but this Strike cruiser no-launch problem is stopping me from responding to the game's new implemented changes and fulfilling all of my ship enhancement changes to my desired combination and satisfaction.

Thanks in advance.

On 2013-11-03 00:33, Pantheon wrote:
There's a reason no studio asks its players .

On 2013-11-03 11:32, DiepLuc wrote:

Quote: On 2013-11-03 00:33, Pantheon wrote: There's a reason no studio asks its players .

At first glance I would argue, but on the second thought, I agree. Blackberry did ask and try to satisfy all of its customers and now it fails. Apple did not ask anyone and it keeps staying #1 in the industry. Real facts prove.
To be honest, it takes me quite some time to completely comprehend what you say. Mostly due to our different culture and language, I learn a bit by a bit. Please don't mad at me if I'm extremely flaw next time.

Well, since you state 1.7 is the first time the staff work as a team, I pretty much consent. I can see plenty of hot fixes, new features, fresh models, nice animation... have come in short period. They make magnificent changes that some of us fall behind and are busy catching up with. Minority will be crestfallen, majority will hold the faith that the next patch always better. I've been following the game since 1.5x. I think the game is not developing the entertaining way as a game. It's developing the justice way of life - a clean air seperating from the dust fog of commercial MMO.

I frankly ask for the Enhancement Changes will be put on the top of the development log in bold and cap style, with more information about 24% and the enhancement will automatically put in garrage. It's the greatest impact in 1.701, users need to read it first.

On 2013-11-03 11:41, Pantheon wrote:

0, // MT_UNKOWN

On 2013-11-03 11:41, Pantheon wrote:
Here are the current clamps, you can see why it's not added to the devlog (huge text incoming)

Enhancement Changes
- Enhancement & Aura listed below now have total affects limited at maximum 24% (enhancement) and 18% (aura) per ship:
+ Enhancements: Engine Turner, Engine Booster, Beam Accelerator, Beam Multiplexer, Weapon Accelerator, Weapon Multiplexer, Weapon Cooler, Defense Upgrade, Defense Power, Signal Amplifier.
+ Aura: Station's Propaganda Center, Cruiser Targetting Computer Jammer.
- Anything else remain unchanged.

On 2013-11-03 14:58, DiepLuc wrote:
By the way, some questions:
72, // MT_PULSESHIELD: what is the enhancement that raises Pulseshield range?